Privacy Policy

Introduction

Sigly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI visibility monitoring platform.

By using Sigly, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and authentication credentials. If you sign up through a third-party provider (like Google), we receive basic profile information from that provider.

Domain & Website Data

We collect and analyze publicly available information from domains you register for monitoring. This includes HTML content, meta tags, structured data, robots.txt files, and other publicly accessible website elements.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, features used, scan history, and performance metrics.

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card number. We receive limited information from Stripe such as the last four digits of your card, card type, and billing address.

How We Use Your Information

• To provide and maintain our AI visibility monitoring services
• To process your transactions and manage your subscription
• To send you service-related communications and updates
• To analyze and improve our platform and user experience
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations and protect our rights

Data Sharing & Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Companies that help us operate our platform (Stripe for payments, cloud hosting providers)
• AI Providers: We use OpenAI to analyze website content for optimization recommendations
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

• Right to Access: Request a copy of your personal data we hold
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing of your personal data in certain circumstances

To exercise these rights, please visit your account settings or contact us at [email protected].

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA). We do not sell personal information.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. When you delete your account, we will delete or anonymize your personal data within 30 days, unless retention is required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure authentication, regular security assessments, and access controls.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: [email protected]

Shadowstep, Lda. | European Union | GDPR Compliant